Certification

The value of our products is guaranteed by certification UNI EN ISO 9001:2015, the internationally recognized reference standard for Quality Management

Strategic choice

In order to meet the need to increase the effectiveness and efficiency of internal processes – essential tools for achieving company objectives – and to respond to the growing competitiveness of the markets by improving customer satisfaction and loyalty, the adoption of the ISO 9001 standard proves to be a strategic choice.

Customer satisfaction

The primary purpose of ISO 9001 is to guarantee customer satisfaction with the products and services offered, while promoting continuous improvement in company performance. Thanks to this quality management system, the certified company is able to assure its customers that the quality of its goods and services will be maintained and progressively improved over time.

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COMPANY POLICY

BRANDOLPH, by implementing and maintaining a Quality Management System, according to the reference standard UNI EN ISO 9001:2015, intends to concentrate its resources and technical-professional skills in order to maintain itself on the market as a leading company in the PRODUCTION OF PREFORMED ARTICLES (destined for the composite materials market).

BRANDOLPH, in pursuit of this mission, undertakes, within the scope of its SG (Management System) and in its own reference context, to:

  • strategically plan activities, considering their risks and opportunities, and maintain an effective management system in synergy between all company functions to achieve the objectives set
  • set quality objectives in line with the needs expressed by clients, providing products and services that guarantee compliance with the requirements applicable to the organisation and the mandatory ones
  • continue to increase its professional capabilities to meet the needs and expectations of all relevant stakeholders and customers

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  • increase its position in the market striving to achieve leadership;
  • make the Integrated Policy available to all relevant stakeholders and disclose it to all its stakeholders
  • comply with its compliance obligations and applicable legal requirements and requirements;
  • provide adequate human, organizational and financial resources to support the defined quality objectives
  • provide and maintain safe and healthy working conditions over time in order to prevent occupational injuries and illnesses in relation to the nature of occupational health and safety risks
  • within its OSH, consult and involve workers and their representative;
  • guarantee a commitment to the continuous improvement of its management system, pollution prevention, accidents and occupational diseases prevention; ΓΌ consult and involve the workers and their representative in the management system.

In the context of the activity of PRODUCTION OF PREFORMED GLASS AND CARBON FIBRE ARTICLES FOR THE COMPOSITE MATERIALS MARKET, respect for the environment and compliance with occupational safety requirements, BRANDOLPH aims at:

  • the retention of its employees by assigning technical and training resources capable of increasing the company’s know-how and thus constantly improving the service provided in compliance with the SG implemented by BRANDOLPH;
  • periodically verifying the status of existing orders, the objectives set up to their final attainment;
  • the retention of our suppliers considering them partners of our company, evaluating them and monitoring their performance.

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  • the reduction of internal and customer-detected nonconformities;
  • the reduction of company costs by evaluating alternative proposals that maintain the company policy unchanged;
  • annual monitoring of customer satisfaction;
  • the development of the professional skills and responsibilities of the role of each employee, as well as the commitment to compliance with prevention and protection procedures obtained through the dissemination of a health and safety culture
  • the commitment to maintaining the guarantee of adequate resources to finance education, information and training;
  • the constant monitoring of health and safety levels, and that the ergonomic aspects of the workplace and the well-being of the employee are taken into account.